Retail Shop Manager
LOCATIONS: Quezon City and Las Piñas City (Philippines)
SALARY: Php 25,000 - Php 30,000 per month
Retail Shop Manager needed for a manufacturing company, and known international luxury brand that was born out of a commitment to the world’s most lustrous cultured South Sea pearls and exquisite fine jewelry. The company is also the largest producer of Golden South Sea pearls in the world and is rapidly emerging as one of the top producers of South Sea Pearls in the world.
We are hiring for shops located in Ayala Malls Cloverleaf in Quezon City and South Mall Las Piñas branches, with the main office located in Makati. Working hours are mall hours.
For immediate consideration, send your CV, Cover Letter, and a quick audio/video clip introducing yourself to admin@raleenecabrera.com with the subject: LAST NAME, FIRST NAME_Retail Shop Manager. Applicants without complete requirements will not be entertained.
Qualifications/Requirements:
Candidate must possess at least Bachelor’s Degree in Business Administration, or equivalent
Preferably with experience in Retail Management or the Jewelry Industry
Background in Financial Reporting and Accounting
A desire for professional development
Willing to be assigned to different store branches
Willing to work in mall hours shift
General Job Description:
Responsible for planning and directing the day-to-day operations of the stores.
Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base.
Maintain high store standards and conditions and foster a positive working environment.
Rely on extensive experience and judgment to plan and accomplish goals while leading and directing the work of others.
Maintain and adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter.
Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Maintain the stability and reputation of the store by complying with legal requirements.
Ensure standards for quality, customer service, and health and safety are met.
Consistently communicate with colleagues and customers to identify or resolve urgent issues.
Management Responsibilities:
Complete store operational requirements by scheduling and assigning employees; following up on work results.
Maintain store staff by recruiting, selecting, orienting, and training employees.
Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Protect employees and customers by providing a safe and clean store environment.
Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
Update colleagues and subordinates on business performance, new initiatives, and other pertinent issues.
Merchandise Management:
Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
Ensure the availability of merchandise and services by maintaining inventories.
Market merchandise by studying advertising, sales promotion, and display plans; analyze operating and financial statements for profitability ratios.
Secure merchandise by implementing security systems and measures.
Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
Manage stock levels and make key decisions about stock control.
Customer Service
Ensure customer needs are met, complaints are resolved, and service is quick and efficient.
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Maintains the highest ethical conduct at all times.
Sales Performance and Activities
Analyze sales figures and forecast future sales.
Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows.
Suggests special promotions, displays, and events.
Other Key Responsibilities:
Recommends annual budget; schedule expenditures; analyze variances; initiate corrective actions.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contribute to team effort by accomplishing related results as needed.
Manage all controllable costs to keep operations profitable
Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
Initiate changes to improve the business.
Send your resume, cover letter, and audio/video clip of a short introduction to admin@raleenecabrera.com with the subject: LAST NAME, FIRST NAME_Retail Shop Manager. Only applicants with complete requirements will be considered.